Shipping & Delivery

Track Your Order – Martialix

At Martialix, we make it simple for you to track your order and stay updated on your martial arts equipment delivery status. Follow the steps below to check your shipment progress.

🔍 Step 1: Enter Your Tracking Number

Locate the tracking number from your order confirmation email and enter it on the tracking page to view real-time shipment updates.

📦 Step 2: Check Order Status

Our tracking system displays the most recent updates provided directly by our shipping partners (such as USPS, UPS, FedEx, and DHL). Martialix does not modify or control this tracking information.

📩 Step 3: Need Help?

If your tracking number does not work, or if you haven’t received your order confirmation within 48 hours, please contact our support team at:
raisnouncholjoin@gmail.com

🚚 Estimated Delivery Time

  • United States Orders: Typically 3–4 business days (Standard Flat Rate $6.90)
  • International Orders: Typically 10–20 business days

Estimated delivery times are based on information provided by our shipping carriers and may vary due to customs processing, weather conditions, or seasonal shipping demand.

Martialix works with trusted logistics partners to provide a reliable and transparent delivery experience for every piece of fight gear.


Martialix Official Store
Premium Martial Arts Equipment & Gear
https://0xxbwp-0q.myshopify.com

Detailed Shipping Policy

Thank you for shopping with Martialix. We work with trusted logistics partners to provide reliable delivery for premium martial arts equipment and combat gear across the United States and internationally.

1. Order Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

After placing your order, you will receive:

  • An order confirmation email
  • A shipping confirmation email with tracking information once dispatched

During peak fight seasons or high demand periods, processing time may extend up to 5 business days.

2. Shipping Fee

We offer a simple and transparent shipping structure:

  • Flat Shipping Fee: $6.90 per order
  • No hidden fees

Shipping fees are non-refundable once the order has been shipped.

3. Estimated Delivery Time

  • United States: 3–4 business days (Standard)
  • International: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or seasonal logistics demand.

4. Tracking Information

All orders include tracking information. Once your order is shipped, you will receive a tracking number via email.
Please note: Tracking updates may take 2–5 days to appear after shipment due to carrier processing times.

5. Shipping Partners

We work with major carriers such as USPS, UPS, FedEx, and DHL. Carrier selection depends on destination and package size.

6. Order Changes & Address Updates

If you need to update your shipping address, please contact us within 12 hours of placing your order. Once processing or shipment begins, we cannot guarantee modifications.

If a package is returned due to incorrect/incomplete address, refused delivery, or unclaimed shipment, we may offer:

  • Reshipment (additional shipping fees apply)
  • Refund of product price excluding original shipping cost

7. Lost, Delayed, or Stolen Packages

If your package is delayed or missing, check your tracking information and contact the shipping carrier directly. If a package is marked as Delivered but cannot be located, contact the carrier first to file a claim. Martialix will assist when possible, but resolution is subject to carrier confirmation.

8. Split Shipments

For multi-item orders involving heavy training gear, items may ship separately. No additional shipping fee will be charged.

9. International Shipping

We ship to most international destinations. Please note:

  • Import duties, taxes, and customs fees are not included
  • These charges are determined by your country
  • Customers are responsible for all applicable import fees

Customs delays are beyond our control.

10. Delivery Responsibility

Once a shipment is marked as Delivered by the carrier, responsibility transfers to the recipient. We are not liable for lost or stolen packages after confirmed delivery.

11. Contact Information

For any shipping-related inquiries:

📧 Email: raisnouncholjoin@gmail.com

🌐 Official Store: https://0xxbwp-0q.myshopify.com

12. Final Notes

Shipping times are estimates and not guaranteed. Delays may occur due to external factors beyond our control. By placing an order with Martialix, you agree to the terms outlined in this Shipping Policy.